Privacy Policy

Last update: August 25, 2025

This policy explains how NECTUS (a brand of the ARGANIUM Cooperative) collects and processes your personal data when you use the website www.nectusbio.com .

1) Who We Are

Publisher: ARGANIUM Cooperative – brand NECTUS
Head Office: Douar El Ghaba, CR Sidi Hmad Ouhamd, Morocco
Showroom/Office: 721 Lot Azelf, Essaouira, Morocco
Contact: contact@nectusbio.com | +212 658 322 871

2) What Data Do We Collect?

Depending on your interactions with us, we may collect the following:

Identification & Contact: name, surname, email, phone number, postal address.
Transaction (e-commerce): products, amounts, payment methods, purchase history (card data is processed by certified providers).
Browsing: pages visited, time spent, clicks, IP address, cookie/tracker identifiers.
Marketing: newsletter subscription, preferences, participation in games/surveys.
User-provided content: reviews, messages, attachments submitted via forms.

3) Purposes and Legal Bases

Handling your requests (contact, after-sales service) — performance of pre-contractual measures / legitimate interest.
Selling and delivering products — performance of the contract and legal obligations.
Marketing (newsletter, offers) — consent (you may unsubscribe at any time).
Improving & securing the website — legitimate interest (necessary statistics).
Legal obligations (invoicing, fraud prevention, responses to authorities).

4) Cookies and Trackers

We use:

Technical cookies (strictly necessary).
Audience measurement cookies (aggregated statistics).
Marketing cookies (subject to your consent).

A consent banner allows you to accept, decline, or customize non-essential cookies. You can also delete them through your browser settings.

5) Recipients and Processors

Access is limited to authorized NECTUS personnel and to service providers (hosting, maintenance, payment, delivery, emailing, analytics) for the purposes described above, under confidentiality and security obligations.

6) International Transfers

Some service providers may be located outside Morocco. In such cases, we ensure the implementation of appropriate safeguards (contractual clauses, technical and organizational measures).

7) Data Retention Periods (Main Rules)

Prospects/newsletter: 3 years after the last interaction or until consent is withdrawn.
Customers/orders: for the duration of the contractual relationship, then legal archiving (e.g., invoices may be kept for up to 10 years if required).
Cookies: according to the consent manager (generally 6 to 13 months for non-essential cookies).
Customer service: for the time necessary to process the request, followed by limited archiving.

8) Your Rights

In accordance with Moroccan Law No. 09-08, you have the rights of: access, rectification, objection, erasure, withdrawal of consent, restriction, and, where applicable, data portability.
To exercise these rights, contact us at contact@nectusbio.com or by postal mail (address in §1). A valid ID document may be required.
You may also lodge a complaint with the CNDP (National Commission for the Control of Personal Data Protection).

9) Security

We implement reasonable technical and organizational measures to protect your data (HTTPS/encryption, access controls, backups, logging, access limitation).

10) Minors

This website is not intended for minors under 18 years of age. If data relating to minors is collected inadvertently, we will delete it as soon as possible.

11) External Links

The website may contain links to third-party sites. We have no control over their policies; please review them directly.

12) Changes

This policy may be updated to reflect legal or technical developments. In the event of a significant change, appropriate information will be provided on the website.

13) Contact

For any questions regarding this policy or your personal data: NECTUS — ARGANIUM Cooperative
contact@nectusbio.com | +212 658 322 871
Head Office: Douar El Ghaba, CR Sidi Hmad Ouhamd, Morocco
Showroom/Office: 721 Lot Azelf, Essaouira, Morocco